Tech Support
- There have been one or more updates since I reported my issue. Why is it not fixed yet?
- It has been 24 hours and I haven't heard back from Tech Support. What should I do?
- Can I get priority support?
- What is your policy on abusive or rude behavior toward Support?
- How can I help you fix my problem faster?
- You said you're looking into it. What does that mean?
- Why do you release new features when bugs remain?
- Why do you ask for more information instead of just fixing it?
- Why do you need time to test a fix? Can't you just ship it?
- Why can't you give me an exact timeline?
- I submitted a ticket. Now what?
- How long will it take to fix my problem?